There could be several reasons why you are unable to send or receive a message through Call.com:
- To use Call.com, your device needs to be connected to the internet. Just make sure you're connected through Wi-Fi or mobile data and you're good to go!
- It appears that you have not added any contacts yet. You can invite them to Call.com so that you can text them for free. This is an excellent method to stay connected without any additional expenses. To ensure that you can message someone using Call.com, check if they have the app installed. If they do, you will notice the Call.com icon next to their profile.
- In order to send SMS to non-Call.com users, you need to purchase Call.com credit as it incurs charges. You can easily purchase credit either through our website or within the app.
- When sending a message to someone who is not using the Call.com app, make sure that the recipient's phone number is accurate and in the international format.
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